Effective customer service.

In future we will be increasingly employing information technologies – in addition to the personal contact in the technical centre – in order to be on the spot for you even faster. For example, our “remote control service” will complement the on-site service call. In general, all our systems are today already prepared for further developments, such as

  • Online support (documentation, software downloads and other services)
  • Evaluation and assessment of the mechanical equipment condition
  • Assurance of equipment availability through remote maintenance
  • Provision of quick and inexpensive software updates
  • Application support for the measurement process
  • Releasing of new software